➤Bean growth period <br/>Starting from the roasting date on the package, it is recommended to grow the beans for 7 to 14 days, and the unopened beans can be stored for 1.5 months.

➤ Bean waking period <br/>After opening, let the beans wake up for a while, so that the coffee beans that are isolated from oxygen can come into contact with air and begin to oxidize.
The flavor of the coffee beans opened at this time will not be the most stable. It is recommended to let it sit for a while or grind it the next day for a better experience!

Thank you very much for using the Billy Roaster online platform. When you purchase a product, please enter your information when checking out, and you can freely choose the payment method. We will ship the product as soon as possible after receiving the order information.

"Online shopping process is as follows"

1. add item to cart
2. Choose a payment method at checkout
3. Fill in the shipping information
4. make payment
5. complete order

" payment method"

1. Credit card (VISA / MASTER / JCB accepted, AE / UnionPay cards cannot be used)
2. supermarket cash on delivery

" Delivery Method"

• Supermarket pick-up: normally about 1-3 days
• Black cat delivery service: normally about 2-3 days
• SF Express: normally about 3-7 days (depending on the distance between places)

"Shipping Operation Time"

• Orders are completed and will ship within three working days. You will be notified by email after shipment.
• In case of weekends and national holidays, delivery will be postponed to working days.

"Return and Exchange Instructions"

Shopping in this store enjoys the rights and interests of the seven-day appreciation period of the product (limited to unopened use), and you can apply for return and exchange within seven days. If it exceeds this period, it will be regarded as acceptance and cannot be returned.

For the sake of hygiene, only defective products are accepted for return and exchange of contact products

If the packaging or accessories are damaged or lost, returns and exchanges will not be accepted

If you want to return or exchange the goods, be sure to contact us within the time limit to avoid unnecessary misunderstandings and disputes

▶ I hope that buying and selling can be mutual trust and mutual understanding. If you have any opinions on the product, we are very happy to listen, and please leave a message to us

▶ In order to protect the rights and interests of both parties, please record and unpack the product as soon as possible to ensure the rights and interests of both parties. If you have any questions, please contact customer service ( @gamil.com ) and deal with them together

Privacy PolicyPrivacy Policy

Hello dear customer:
Thank you very much for using the Billy Roaster online platform. Billy Roaster attaches great importance to the privacy of its members. Please read the following relevant privacy protection policies before providing personal information.

【Definition of personal information】
． Personal data is information that identifies you and is not made public, such as your name, address, telephone number or email address.
． This Privacy Policy applies only to Billy Roaster
． This Policy does not apply to persons not owned by, employed or managed by Billy Roaster.

【Data Collection and Use】
． Billy Roaster will collect your personal information when you register for a Billy Roaster account, use Billy Roaster products or services, and participate in prizes and sweepstakes.
． When you register with Billy Roaster, we ask for information such as your name, email address, date of birth, gender and zip code. When you use certain services, we may also ask for your address, credit card information and other relevant information. After you register for a Billy Roaster account and log in to our services, we will be able to identify you. The member personal information required by Billy Roaster is extremely concise, so the data fields are all required fields. If you do not provide such information, you will not be able to use related Billy Roaster products and services. Billy Roaster also automatically receives and logs your IP address.
． During your use of Billy Roaster's products and services, Billy Roaster may use the information for the following purposes: to meet your requirements for products and services, to improve our services, to contact you, and to conduct research.
． Billy Roaster collects, processes and utilizes personal data for specific purposes as follows: membership management and services, information and communication services, online shopping, advertising, business practices, and other contracts, similar contracts or legal relationship management affairs or businesses.

【Data Sharing and Disclosure】
Billy Roaster will not provide or share your personal information with any non-related persons or non-affiliated companies, unless it is to provide you with the products or services you requested, to obtain your authorization, or under the following circumstances:
． We provide this information to trusted partners who perform business on behalf of Billy Roaster or with whom we have signed a non-disclosure agreement. These companies may use your personal data to assist Simple Kaffa in communicating with you about the products and services offered by us and our marketing partners. However, these companies have no independent right to share this information.
． We respond to subpoenas, court orders, or legal process, to obtain or exercise legal rights, or to defend against claims in litigation.
． We believe that it is necessary to share your personal information in order to investigate and prevent illegal activities, suspected fraud, potential threats to personal safety, violations of the Simple Kaffa terms of service, or to take measures to respond to the above situations, or as otherwise required by law. personal data.
． If all or part of Billy Roaster's business is acquired or merged with another company, we will transfer your personal data to that company. If this happens, Billy Roaster will notify you before your personal data is transferred and a different privacy policy will apply. Member inquiry, modification and deletion of personal account data services.

You can inquire, view and modify personal Simple Kaffa account information at any time.

【Confidentiality and Security】
We will limit the employees who have access to your personal data to those employees who we reasonably believe are required to provide you with products or services or to perform their jobs. We have put in place physical, electronic and procedural safeguards in compliance with legal requirements to protect the security of your personal data.

【Privacy Protection Policy Revision】
Billy Roaster may revise this policy from time to time. When we make material changes to our handling of personal data, notification will be sent to your email address on your Billy Roaster account or by posting a notice on our website.

[Questions and Suggestions] If you have any questions or suggestions, please contact us through the customer service mailbox service@simplekaffa.com.

[Privacy Notice for Members Registering with Facebook Account]
The privacy statement of members registered with Facebook account is as above, and the following additions are added:
1. We collect your information through Facebook: account name and email
2. The information we collect is placed in our database
3. The purpose of our collection of the above information is to log in, identify members, and send emails to members
4. Users can request to delete the above information